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Have a question or issue? Fill out the form below and we'll get back to you.
Request permanent deletion of your FitChecks.ai account and all associated data.
Upload a photo of yourself and paste the URL of any clothing item you want to try. Our AI will generate an image showing how the item might look on you, along with a size recommendation.
FitChecks.ai works with most major online clothing retailers. Simply paste the product URL and we'll try to retrieve the item. If we can't process a particular URL, you'll be notified.
Our AI provides approximations of how clothing may look on you. Results are meant to help with shopping decisions but may not perfectly represent the actual fit. We recommend still checking return policies when making purchases.
Your photos are stored securely and only used to provide the virtual try-on service. We do not share your photos with third parties. You can delete your photos and account data at any time from your account settings or by using the form above.
Each virtual try-on request uses one credit. New users receive free credits to get started. You can purchase additional credits through the app or earn them by referring friends.
Credits are generally non-refundable once purchased. However, if you have a special circumstance, please contact our support team and we'll review your case.
You can request account deletion using the form above. Enter your account email, confirm the deletion, and we'll process your request within 30 days. You'll receive an email confirmation once complete.
Try these steps: 1) Make sure you have the latest app version, 2) Check your internet connection, 3) Try restarting the app. If issues persist, contact us using the form above with details about the problem.
