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Privacy Policy

Last updated: January 1, 2025

Introduction

FitChecks.ai ("we," "our," or "us") operates the FitChecks.ai mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual try-on mobile application (the "Service").

By using FitChecks.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Service.

Information We Collect

Personal Information

When you create an account, we collect:

  • Email address: Used for account authentication, communication, and password recovery
  • Body measurements (optional): Height and weight, used to provide size recommendations
  • Gender (optional): Used to improve try-on accuracy and recommendations

Photos and Images

Our core service requires processing photos to provide virtual try-on results:

  • Selfies/Body photos: Photos you upload to use for virtual try-on
  • Generated images: The virtual try-on results we create for you

Your photos are stored securely and are only accessible to you and our team when processing your requests. We do not share your photos with third parties for advertising or any other purpose unrelated to providing the Service.

Usage Information

We automatically collect certain information when you use the Service:

  • Device type and operating system
  • App version
  • Usage patterns and feature interactions
  • Crash reports and error logs

Product URLs

When you request a virtual try-on, we collect the product URLs you provide. These are used solely to retrieve product images for generating your try-on result.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the virtual try-on Service
  • Process your try-on requests and generate results
  • Send you notifications about your try-on results
  • Provide personalized size recommendations
  • Respond to your support requests
  • Improve our Service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Storage and Security

Your data is stored using secure cloud infrastructure. We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication with row-level security policies
  • Regular security audits and monitoring
  • Access controls limiting who can view your data

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service:

  • Account information: Retained until you delete your account
  • Photos and generated images: Retained until you delete them or your account
  • Try-on history: Retained until you delete individual items or your account

After account deletion, your data is permanently removed within 30 days, except where retention is required by law.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Third-party services that help us operate (hosting, notifications, analytics) under strict confidentiality agreements
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your account and associated data
  • Portability: Request your data in a portable format
  • Withdraw consent: Opt out of optional data processing

To exercise these rights, visit our Support page or contact us at privacy@fitchecks.ai.

Push Notifications

We send push notifications to inform you when your try-on results are ready. You can disable notifications in your device settings at any time.

Children's Privacy

FitChecks.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

FitChecks.ai